COVID-19: Testing, Prevention, And Resources

 As a Community First Member, viral COVID-19 testing is covered at

no cost to you.

With the new Omicron BA.5 variant surging, we know that there are a lot of questions and concerns about COVID-19. We’re here to help. Community First Health Plans is committed to bringing our Members the resources and support you need while helping you access the care you deserve.

Find a list of FREE testing locations and updated quarantine guidelines below.

Where Can I Get Tested for COVID-19?

 FREE Testing Locations (Bexar County)

CentroMed – Palo Alto Clinic 9011 Poteet Jourdanton Fwy
San Antonio, 78211

Appointment Required

Drive Through

210.922.7000 M-F: 7:30am – 3:30pm; Sat & Sun: Closed
COVID-19 Testing & Treatment Site 7142 San Pedro Ave
San Antonio, 78216

Walk-in Only

Symptomatic testing only

Not Available

M-F: 7am – 7pm; Sat & Sun: Closed



There are dozens of additional low-cost testing locations across the city and state. Please visit Testing – City of San Antonio for a list and map of  locations.

Who Should Get Tested For COVID-19?

Your primary care provider (PCP) is your best resource for determining whether you should be tested for COVID-19. Your PCP may recommend that you be tested if:

  • You have symptoms of COVID-19.
  • You have had close contact with someone with confirmed COVID-19.

COVID-19 Hotline

The San Antonio Metropolitan Health District has opened a COVID-19 Hotline for residents to ask questions about the virus. The hotline is available in English and Spanish. Residents can call 311 or 210-207-6000 and select option 8.

If you need assistance or have questions about transportation for testing, please call the hotline listed above.

Hours of operation are Monday through Friday, 8:00 a.m. – 5:00 p.m. and Saturday & Sunday 8:00 a.m. – 12:00 p.m.

    quarantine & Prevention

    When Do I Need To Quarantine?
    Quarantine and Isolation Calculator – Use this tool developed by Centers of Disease Control and Prevention to help determine how long you need to isolate, quarantine, or take other steps to prevent spreading COVID-19.

    How Does COVID-19 Spread?

    COVID-19 spreads easily from person to person, mainly by the following routes:

    • Between people who are in close contact with one another (within 6 feet) 
    • Through respiratory droplets produced when a person coughs, sneezes, breathes, sings, or talks
    • It may also be possible that people can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes

    People who are infected but do not have symptoms can also spread the virus to others.

    How Can I Protect Myself and Others?
    1. Wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place. Use hand sanitizer that contains at least 60% alcohol if soap and water are not readily available.
    2. Avoid touching your face, especially your mouth, nose, and eyes 
    3. Stay at least 6 feet (about 2 arms’ length) from other people
    4. Cover your mouth and nose with a mask when around others. Masks are meant to protect other people in case you are infected.
    5. Always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
    6. Clean AND disinfect frequently touched surfaces daily including cell phones, tables, doorknobs, light switches, countertops, handles, desks, keyboards, toilets, faucets, and sinks. 
    7. Be alert for symptoms. Watch for fever, cough, shortness of breath.

    We Are Here To Help

    We are happy to answer any questions you may have about your Community First Member benefits. Call 1-800-434-2347, Monday through Friday, 8 a.m. – 5 p.m. to speak with a representative who can help. 

    If you have questions after hours, call the Community First Nurse Advice Line at 1-800-434-2347 available 24 hours a day, 7 days a week, 365 days a year to help you get the care you need.

    COVID-19 or Flu?

    Some of the symptoms of flu and COVID-19 are similar, so it may be hard to tell the difference between them based on symptoms alone.

    Influenza (flu) and COVID-19 are both contagious respiratory illnesses, but they are caused by different viruses. COVID-19 is caused by infection with a coronavirus first identified in 2019, and flu is caused by infection with influenza viruses.

    Find out more about the differences and similarities here.

    COVID-19 Vaccine

    We’re keeping up to date with the latest news and information about the COVID-19 vaccine, including boosters, availability for children, and more.

    Visit our COVID-19 Vaccine Resource Page for trusted information from sources, including the CDC, FDA, and Texas DSHS.


    ⚠❗ Attention Community First Members! The COVID-19 Public Health Emergency has ended. All Medicaid and CHIP Members must renew their coverage to keep receiving benefits.

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