Electronic Visit Verification
EVV Contact Information
Community First Health Plans
Phone: 1-855-607-7827
EVV General Inquiries: cfhpevv@cfhp.com
EVV Unlock Requests: cfvmurevv@cfhp.com
State Information
Contact Guide for Consumer Directed Services (CDS) Employers
Contact Guide for Program Providers and Financial Management Service Agencies (FMSAs)
EVV Trainings and Education Requirements
EVV Resources
EVV Procedures and Policies
21st Century Cures Act Updates
EVV Unlock Requests
EVV Visit Maintenance Unlock Request Guide and Instructions
Program Providers & FMSAs Visit Maintenance Unlock Request Form
CDS Employer Visit Maintenance Unlock Request Form
VMUR Unlock Request Job Aid (CDS Employers)
VMUR Unlock Request Job Aid (Program Providers and FMSAs)
Please email Unlock Request Forms to cfvmurevv@cfhp.com.
Latest Provider Updates
Get the latest Provider updates for Electronic Visit Verification (EVV) and more.
Medicaid/CHIP Alert! Get Ready To Renew Now
After a three year pause due to the COVID-19 Public Health Emergency, Texas Health and Human...
Provider Prescription Drug Management Survey (PDMP) – Please Complete By April 30
Medicaid Providers should complete the following survey by April 30, 2024: CMS DUR Annual...
Vaccine Services Procedure Code 90623 is Now Available Through TVFC Effective April 1, 2024
Effective for dates of service on or after April 1, 2024, vaccine services procedure code 90623 is...
Register for the Upcoming HHAeXchange EVV Town Hall Webinar
HHAeXchange is hosting an Electronic Visit Verification (EVV) Town Hall Webinar on April 25 and...
Can’t find what you’RE LOOKING FOR?
Please call the Provider Hotline at (210) 358-6294 from 8:30 a.m. to 5 p.m., Monday through Friday, or
email ProviderRelations@cfhp.com
If you are a Provider and need to reach Community First after hours or on weekends, please call (210) 227-2347.