New Provider Enrollment Assistance Tool

Jul 28, 2025 | PEMS, Provider News

Texas Medicaid & Healthcare Partnership (TMHP) has developed a Provider Enrollment Assistance Tool (PEAT), an online virtual chat assistant that provides instant answers to Texas Medicaid provider enrollment-related questions.

PEAT can assist providers to:

  • Find answers to enrollment and revalidation questions.
  • Schedule an online appointment with a provider representative.
  • Learn more about Provider Enrollment and Management System (PEMS) maintenance requests.
  • Find instructions for submitting new enrollments, reenrollments, and updates to existing enrollments.

How to Access PEAT:

Visit the TMHP Provider Enrollment webpage and click on the Enrollment Help weblink in the left-hand menu. Expand the PEAT drop-down button and follow the prompts to begin.

More information can be found in TMHP’s article Get Fast Provider Enrollment Assistance With PEAT Today.

Action:

Providers are encouraged to share this information with their staff. If you have any questions about this notice, please email Provider Relations at ProviderRelations@cfhp.com or call 210-358-6030. You can also contact your Provider Relations Representative directly.

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