Mental Health Care & Support
Community First gives you access to a range of covered behavioral health services to support your mental and emotional well-being. Find benefits and treatment options included in your health plan, community resources, education, and support available to you locally, frequently asked questions, and how to contact us to find out more.
- IN A CRISIS?
Help is available 24/7. Speak with someone today.
COMMUNITY FIRST STAR KIDS & STAR+PLUS BEHAVIORAL HEALTH CRISIS LINE
COMMUNITY FIRST STAR & CHIP BEHAVIORAL HEALTH CRISIS LINE
988 SUICIDE & CRISIS LIFELINE
Mental Health Services & Treatment
Supporting your well-being starts here. If you are seeking services for mental health care, review this guide to learn about common services covered by Community First.
Substance Use Disorder Services & Treatment
From outpatient care to inpatient facilities, Community First covers a range of substance use disorder services to help individuals achieve and maintain recovery. Learn about the different available treatment options.
Find a Behavioral Health Provider
You can find an in-network provider by using our online Provider Directory. Need help? Contact us and we can help you find a provider or make an appointment.
FAQs
Do I need a referral to see a behavioral health provider?
No, Community First does not require a referral from your primary care provider for behavioral health services. However, some behavioral health providers may ask for a referral as part of their processes or procedures.
Are medications covered under my health plan?
Yes, prescription medications are covered under your plan. You can find a list of covered drugs on the Community First Member Portal.
Can I change my behavioral health provider?
Yes, you can change your provider at any time.
Do I have a copay for my therapy or psychiatrist visit?
Community First STAR, STAR Kids, and STAR+PLUS Members do not have a copay for behavioral health visits. If you have a different health plan, you may have a copay or coinsurance. You can find this information in your plan’s Member Handbook or plan documents.
What behavioral health services do I qualify for?
Your therapist, psychiatrist, or main doctor can help you decide what behavioral health services will work best for you. Some services and treatment options may require prior authorization and are reviewed based on medical necessity.
Are virtual behavioral visits covered?
Many behavioral health providers offer virtual or telehealth services. Community First covers these visits the same as an in-person visit.
Can I get help with transportation to and from my appointments?
We Can Help
Community First is dedicated to helping you find the right care options for your family. Use this directory to contact our teams with any questions or learn more about other health and wellness programs.
Extra Benefits & Rewards
Community First offers eligible Members rewards for taking an active role in their behavioral health care and treatment, including:
Gift card for going to follow-up visit within seven days of leaving the hospital after an admission for behavioral health
Gift card for going to follow-up visit within 30 days of starting a new medication for ADHD
Gift card for getting lab tests if you fill two prescriptions for antipsychotic medications
