Renew Your medicaid/chip Coverage

Take action in order to keep your Medicaid/CHIP benefits. Get ready to renew now.

IMPORTANT:  Continuous Medicaid coverage ended on March 31, 2023. Texas Health and Human Services Commission (HHSC) will reach out to you when it’s time to renew your coverage. It is important for you to respond to any renewals or information requests from HHSC to ensure you keep your coverage if you are still eligible.

Get Ready To Renew Now!

If you receive Medicaid (STAR, STAR Kids, STAR+PLUS) or CHIP health care benefits, you must renew your coverage every 12 months.
The easiest way to renew is online at

go to is a website for people in Texas who have applied for or get Medicaid or CHIP health care benefits.

log in to your account

Log in to Your Texas Benefits account or create one if you don’t have one. After you log in, make sure HHSC has your current mailing address, phone number, and email, and sign up for electronic notices.

Renew Your Coverage

HHSC will tell you when it’s time to renew. Complete and submit your renewal form or give HHSC any information they are requesting as soon as possible. If you need help renewing or have questions, we are happy to help.

Check Your Mail!

HHSC may need more information from you to make sure you/your child is still eligible for Medicaid/CHIP.
Look for a yellow envelope in the mail marked “ACTION REQUIRED” in red ink. 

    1. Respond to all requests for information from HHSC right away.
    2. Complete forms and return them to HHSC in the prepaid envelope provided.
    3. If you signed up for electronic notices, look for alerts via text or email and complete all required forms online at

If you don’t take the action needed by the date provided by HHSC, your benefits may end.

Questions? view our step-by-step Renewal Brochure:
Other Helpful Resources

How To Create a Your Texas Benefits Account  ENG | SPAN

How To Reset Your Texas Benefits Password  ENG | SPAN

How To Report Changes  ENG | SPAN

Texas Works Household Information Verification – HHSC Sample Notice  ENG | SPAN

MEPD Household Information Verification – HHSC Sample Notice  ENG | SPAN

Additional Information Request – HHSC Sample Notice  ENG

Need Help Renewing?

New! Now offering in-home help with your renewal forms!

We’re happy to walk you through the renewal process either in person or over the phone. We can provide help in both English and Spanish or arrange for a translator.

No longer eligible?

If you’re no longer eligible for Medicaid/CHIP, there are other options for health care coverage. You may be able to enroll in a plan through the Health Insurance Marketplace® and get help paying for it.


  • 4 out of 5 enrollees can find plans that cost less than $10 a month.
  • Plans cover things like prescription drugs, doctor visits, urgent care, hospital visits, and more.

Bexar County residents can apply for University Community Care Plan, a health plan by Community First available on the Health Insurance Marketplace®. Your next chance to apply for University Community Care Plan is May 1, 2024. Click to learn more about our plan.

Learn More

Why Community First?

Community First offers our Medicaid and CHIP Members incredible Value-Added Services. Here’s just a few added benefits you could receive by renewing your health coverage and choosing Community First:

  • Pregnancy support, including a baby shower and baby items

  • Toddler booster seat

  • Gift cards

  • Extra vision benefits

  • Smart phone and much more!

Beginning September 1, 2024 Community First Health Plans, Inc. will be adding STAR+PLUS to its line of health care products.

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