Severe Weather Alert: Important Information for Community First Members

Jul 15, 2026 | Member News

Flash flood and tornado warnings are currently in effect in San Antonio and surrounding counties, Wednesday, July 15. Heavy rainfall is expected to continue through the week. Community First is committed to supporting our Members as we deal with extreme weather conditions. If you have special health care needs and need assistance, please contact your assigned Service Coordinator directly. Your Service Coordinator can help you:
  • Replace necessary medical equipment, services, or supplies.
  • Get medications/prescriptions
  • Find community resources that can help you get access to food or shelter
  • Get transportation to a medical appointment or pharmacy
STAR Kids and STAR+PLUS Members can find their Service Coordinator’s name and phone number on the Community First Member Portal. If you don’t have a Service Coordinator or can’t find their information, call 1-855-607-7827 (toll-free). For assistance after hours, please call our 24/7 Nurse Advice Line at 1-800-434-2347. A registered nurse can help answer medical questions and help you decide where you need to go for care.
Important Community First Phone Numbers

Member Services: 1-800-434-2347

Member Services: 1-855-607-7827  |  Service Coordination: 210-358-6403

(STAR Kids and STAR+PLUS Members can also contact their Service Coordinators Directly.)

Member Services: 1-833-434-2347

Member Services: 1-888-512-2347

Member Services: 1-800-434-2347



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