Member News
Extra Time for Appeal and Continuation of Benefit Requests Due to Texas Flooding
UPDATED 9/3/2025: This news post has been edited to reflect updated guidance from HHSC. The information below applies to all Texas Medicaid clients impacted by the 2025 Texas flooding regardless of whether the clients are permanent residents of a declared disaster...
Summer 2025 Member Newsletter Now Available!
Read all about it! We’ve gathered new health tips, benefit updates, and Member resources into one easy-to-read newsletter. Everything you need, from helpful tip sheets to Member rewards, is just a click away. Get the full scoop in English or Spanish today! ...
Texas Hill Country Floods: Important Information For Community First Members
Community First Health Plans is devastated by the Hill Country floods. Our teams are here to help. Community First Members with special health care needs who need assistance, please contact your assigned Service Coordinator directly. Your Service Coordinator can help...
Important Update: 12-Month Postpartum Medicaid Coverage
As of March 1, 2024, the Texas Health and Human Services Commission (HHSC) has implemented a new policy that provides 12 months of postpartum Medicaid coverage for women who are enrolled in Medicaid when their pregnancy ends. This change was made possible through...
Your Opinion Matters! You May Be Selected for a Medicaid Member Survey
The Texas Health and Human Services Commission (HHSC) is currently conducting member experience surveys to learn more about how Medicaid members feel about their health care services, providers, and transportation. Some Community First Health Plans Members may receive...
Splash Into Summer! FREE Ways to Keep Cool This Summer
Splash pads are great places to visit if you want to get your kids outdoors AND stay cool at the same time. Lucky for us, there are several splash pads spread out across San Antonio and surrounding areas.

