Community First

Provider Network

Welcome to your essential online hub, designed exclusively for Community First health care professionals. Discover resources to support your practice and stay current with state news and training to provide the best care for your patients. Read the latest provider notices and Community First network news.

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Partner With Us

Join our community-trusted network of 30 years! Complete the letter of interest form and allow up to 30 days for evaluation and response to your inquiry. Learn more about the credentialing process.

Update your enrollment and demographic information with Texas Medicaid Healthcare Partnership, HHSC’s enrollment administrator and authoritative source for HHSC Providers.

Partner With Us

Join our community-trusted network of 30 years! Complete the letter of interest form and allow up to 30 days for evaluation and response to your inquiry. Learn more about the credentialing process.

Update your enrollment and demographic information with Texas Medicaid Healthcare Partnership, HHSC’s enrollment administrator and authoritative source for HHSC Providers

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Quick Links

Provider Relations Directory

Community First’s dedicated team of Provider Relations Representatives is available to support your office’s daily functions. Refer to our directory for contact information by specialty or to address any questions you may have.

VIEW DIRECTORY >

Provider Relations Directory

Community First’s dedicated team of Provider Relations Representatives is available to support your office’s daily functions. Refer to our directory for contact information by specialty or to address any questions you may have.

VIEW DIRECTORY >

Texas Medicaid/CHIP Vendor Drug Program

Learn more about the Texas Medicaid/CHIP Vendor Drug Program and access Medicaid formularies and preferred drug lists here.

VENDOR DRUG PROGRAM >

Texas Medicaid/CHIP Vendor Drug Program

Learn more about the Texas Medicaid/CHIP Vendor Drug Program and access Medicaid formularies and preferred drug lists here.

VENDOR DRUG PROGRAM >

Contact Information

Provider Services
Provider Relations: 210-358-6294 Claims: 210-358-6030 For after hours assistance, please call
8:30 a.m. – 5 p.m. 8 a.m. – 4 p.m. 1-800-434-2347
Provider Hotline
Provider Hotline: 1-800-214-4844 For after hours assistance, please call
Monday, Friday, 8 a.m. – 5 p.m. 1-800-434-2347
FILE A PROVIDER COMPLAINT OR APPEAL

To file a Provider complaint or appeal, please use the following contact information:

 

Phone: Email: Fax:
210-358-6294 or nmcfhp@cfhp.com 210-358-6199
210-358-6030
FILE A MEDICAID MANAGED CARE COMPLAINT

Medicaid managed care providers can also submit complaints and inquiries directly to HHSC Managed Care Compliance and Operations (MCCO) via:

 

Email: Fax: Mail:
HPM_complaints@hhsc.state.tx.us 512-491-1958 Health and Human Services Commission
Medicaid/CHIP
Managed Care Compliance and Operations
P.O. Box 149030 MC-0210
Austin, TX 78714-9030

Community First Provider Newsletters

Receive provider news, claims processing updates, and other helpful info by subscribing to our E-Newsletter.

Can't Find What You Need?

Please call the Provider Hotline at 800-214-4844 from 8:00 a.m. – 5:00 p.m. Monday – Friday.
If you are a provider and need to reach Community First Health Plans after hours or on weekends, please call 210-227-2347.

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