HHSC will have an effective date of the EVV Visit Maintenance Unlock Request (VMUR) update to the EVV webpage on December 22.

Key Details:

HHSC published EVV VMUR templates for Program Providers and FMSAs (Excel) and for CDS Employers (Excel), on the EVV webpage.

The EVV Vendor System drop-down list has been updated to reflect the current EVV vendor system, HHAeXchange.


EVV Visit Maintenance Unlock Request for Program Providers and FMSAs (Excel)

EVV Visit Maintenance Unlock Request for CDS Employers (Excel)

Next steps for Providers: 

Providers should share this communication with their staff.

Community First Resources:



Email ProviderRelations@cfhp.com or call 210-358-6294.

Beginning September 1, 2024 Community First Health Plans, Inc. will be adding STAR+PLUS to its line of health care products.

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