May 31, 2022 | Community First Providers
Community First Claim Appeal Form (PDF) Providers have the right to appeal the denial of a claim by Community First Health Plans. To file an appeal, Providers should complete the Community First Claim Appeal Form (linked above). Mail the completed form, a copy of the...
May 27, 2022 | Medicaid News, Member
Effective July 1, 2022, HHSC is removing CHIP co-payment requirements for office visits and residential treatment services for mental health conditions and substance use disorders. If you/your child needs help right away, call toll-free to talk to someone. You do not...
May 26, 2022 | EVV News, Medicaid, Medicaid Providers, Providers
There will be revisions to the Electronic Visit Verification (EVV) Policy Handbook, these revisions will publish and be effective June 1, 2022. The handbook includes EVV standards and policy requirements for: Program ProvidersFinancial Management Services Agencies...
May 26, 2022 | Medicaid, Medicaid Providers, Providers
Community First will not be requiring authorization for behavioral health services that are managed by and billed by the patient’s PCP. This is part of the Collaborative Care Model (CoCM). Senate Bill 672, 87th Legislature, Regular Session, 2021 directed HHSC to...
May 26, 2022 | EVV News, Medicaid, Providers
Payers will begin conducting Electronic Visit Verification Usage Reviews for Consumer Directed Services employers for dates of service on and after September 1, 2022. Beginning September 1, 2022, payers will review the EVV Usage Score for CDS employers. The notice...