HHSC is notifying all program providers and financial management services agencies (FMSAs) that Texas Medicaid & Healthcare Partnership (TMHP) has published the Proprietary System Operator (PSO) 2024 Onboarding schedule to the EVV Proprietary Systems webpage.

Key Details:

HHSC is encouraging program providers and FMSAs who wish to become a PSO to submit a Proprietary System (PS) Request Form. The PS Request Form can be submitted at any time. Refer to the Accessing the EVV Portal for Program Providers and FMSAs job aid for more information.

Program providers and FMSAs who previously provided a PS Request Form and have confirmed with TMHP that they are still interested in becoming a PSO are not required to submit an additional form. If the submitted PS Request Form is in a “Completed” status in the EVV Portal, they will be given the opportunity to onboard this calendar year (2024).

Program providers and FMSAs should continue to check the status of the PS Request forms they have submitted to the portal.

Email the TMHP EVV PSO for questions.

Next steps for Providers: 

Providers should share this communication with their staff.

Community First Resources:



Email ProviderRelations@cfhp.com or call 210-358-6294.

Beginning September 1, 2024 Community First Health Plans, Inc. will be adding STAR+PLUS to its line of health care products.

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