This notice is for program providers, financial management services agencies (FMSAs), and Consumer Directed Services (CDS) employers transitioning to HHAeXchange.

TMHP will transfer five years of profile data from the EVV systems, AuthentiCare or Vesta, to HHAeXchange. Program providers, FMSAs, and CDS employers who use these current EVV systems (AuthentiCare and Vesta), will lose access on December 22, 2023.

Key Details:

All visit transactions in the EVV Aggregator will be available and accessible for program providers, FMSAs, and CDS employers. As part of the data conversion process, one year of historical accepted visit transactions will be available in HHAeXchange. This will be based on the data available in the EVV Aggregator.

For visit dates within the 95-day visit maintenance window, program providers, FMSAs, and CDS employers should refer to the EVV Portal and perform visit maintenance in their legacy vendor system. If program providers, FMSAs, and CDS employers rely on specific fields from EVV systems, DataLogic/Vesta, and First Data/AuthentiCare, this data may not be available after they are migrated to HHAeXchange.

Data Conversion:

The following data will be transferred from your current EVV systems (AuthentiCare or Vesta) and uploaded to the new HHAeXchange system:

  • Five years of profile data
    • Direct service provider information
    • Member information
    • CDS employer information
    • Service authorization information
  • One year of accepted visit information (from the EVV Aggregator)

Data Availability:

EVV visit data for dates of service September 1, 2019, to the present is available in the EVV Portal. Program providers or FMSAs needing access to data prior to September 1, 2019, can email EVV@hhs.texas.gov.

Program providers and FMSAs are encouraged to download and archive data in their current EVV system that is not being converted as outlined above. Program providers and FMSAs that use the EVV systems or the paid for versions of AuthentiCare or Vesta to store or maintain non-EVV visit data, should take steps now to maintain your non-EVV visit data. Access to the state-provided AuthentiCare and Vesta systems will end on December 22, 2023.

Once the data has been reviewed, users should contact HHAeXchange for any issues or concerns with their data.

Email HHAeXchange or call 1-833-430-1307.

Additional Information:

Contact HHAeXchange for data transfer questions.

Resource:

Notice – Data Access Conversion

Next steps for Providers: 

Providers should share this communication with their staff.

Community First Resources:

Contact:

Email ProviderRelations@cfhp.com or call 210-358-6294.

Beginning September 1, 2024 Community First Health Plans, Inc. will be adding STAR+PLUS to its line of health care products.

X
Home
Member Portal
Provider Portal