In-Home Urgent Care
Community First has partnered with DispatchHealth to provide urgent care services in the comfort of your own home. Simply book your appointment, and a professional medical team will come to you to provide in-home treatment for a wide range of non-life-threatening medical conditions.In-Home Urgent Medical Care for Community First Members
Can I get in-home urgent care?
In-home urgent care through DispatchHealth is available to all Community First Members, including children, adults, and seniors.
What is in-home urgent care?
In-home urgent care is same-day medical care for adults and children provided in the comfort of your own home. DispatchHealth arrives fully equipped to test and treat everything an urgent care center can. Just request a visit, enjoy expert care at home, and relax and recover.
How do I make an appointment?
Make an appointment online at Request.DispatchHealth.com, download the mobile app, or call 210-245-7120.
When can I make an appointment?
Appointments are available 7 days a week (including holidays) from 8:00 a.m. to 10:00 p.m.
How long will I have to wait before I’m seen?
When you book your appointment, you will be given a timeframe for arrival. A medical team should arrive at your home within approximately two hours.
What conditions/illnesses can be treated With In-Home Urgent Care?
DispatchHealth can treat a variety of illnesses and conditions. They can also perform various procedures, including lab tests, administering IVs, and changing catheters.
- Flu (Influenza)
- Edema (fluid buildup)
- Kidney Stones (with known history)
- Injuries Resulting From Falls
- COPD Exacerbations
- Diarrhea
- Excessive Vomiting
- Back, Neck & Joint Pain
- Urinary Tract Infections (UTI)
- Bed Sores & Pressure Ulcers
- Congestive Heart Failure (CHF)
- Viral Infections
- Dizziness & Vertigo
- Head Injuries
- Severe Skin Infections (including Cellulitis)
- Asthma Attacks
- Shortness of Breath
- Minor Fractures; Sprains, Strains & Bruises
- Strep Throat
- Weakness or Fatigue
- Crohn’s Disease Exacerbations
- Infected Wounds & Ulcers
- Boils & Abscesses
- Cuts & Lacerations that Require Stitches
- Upper Respiratory Infections
- Eye Infections & Injuries
- Pneumonia
- Dehydration
- Severe Migraines
- High Fevers
- Heart Palpitations
- Inability to Urinate
- Severe Cough & Croup
- Food Poisoning
- Sinus Infections
- Shingles
- COVID-19
- Nosebleeds
- Bronchitis
- Catheter Problems & Malfunctions
- Diverticulitis
- Severe Constipation
- Anxiety
We’RE Here To Help
We are happy to answer any questions you may have about your Community First Member benefits. Call 1-800-434-2347, Monday through Friday, 8 a.m. to 5 p.m., to speak with a representative who can help.
If you need health advice after hours, call the Community First Nurse Advice Line at 1-800-434-2347, available 24 hours a day, 7 days a week, 365 days a year, to help you get the care you need.