Electronic Visit Verification
EVV Contact Information
Community First Health Plans
Phone: 1-855-607-7827
Email address: cfhpevv@cfhp.com
State Information
Contact Guide for Consumer Directed Services (CDS) Employers
Contact Guide for Program Providers and Financial Management Service Agencies (FMSAs)
EVV Trainings and Education Requirements
EVV Resources
EVV Procedures and Policies
21st Century Cures Act Updates
EVV Compliance Reviews
Latest Provider Updates
Get the latest Provider updates for Electronic Visit Verification (EVV) and more.
Medicaid/CHIP Alert! Get Ready To Renew Now
After a three year pause due to the COVID-19 Public Health Emergency, Texas Health and Human...
NEW! In-Home Help For Medicaid Applications/Renewals
At Community First, we work hard to connect members of our community to health coverage through...
Understanding Substance Use Disorders
Millions of Americans have a substance use disorder,and it remains an important health issue in...
EVV Guidance on MCO Programs and Service Requirements for Schedules
Background: HHSC added managed care organizations programs to the document, Program and Service...
Can’t find what you’RE LOOKING FOR?
Please call the Provider Hotline at (210) 358-6294 from 8:30 a.m. to 5 p.m., Monday through Friday, or
email ProviderRelations@cfhp.com
If you are a Provider and need to reach Community First after hours or on weekends, please call (210) 227-2347.