Electronic Visit Verification
EVV Contact Information
Community First Health Plans
Phone: 1-855-607-7827
Email address: cfhpevv@cfhp.com
State Information
Contact Guide for Consumer Directed Services (CDS) Employers
EVV Trainings and Education Requirements
EVV Resources
EVV Procedures and Policies
21st Century Cures Act Updates
EVV Compliance Oversight Review
Review data coming soon.
Latest Provider Updates
Get the latest Provider updates for Electronic Visit Verification (EVV)
Update: CHIP Co-payment Requirement
Effective July 1, 2022, HHSC is removing CHIP co-payment requirements for office visits and...
EVV Policy Handbook Revisions Effective June 1
There will be revisions to the Electronic Visit Verification (EVV) Policy Handbook, these...
The Collaborative Care Model New Medicaid Benefit
Community First will not be requiring authorization for behavioral health services that are...
Can’t find what you need?
Please contact the Provider Hotline at 800-214-4844 from 8:00AM – 5:00PM, Monday – Friday.
If you are a provider and need to reach CFHP after hours or on weekends, please call (210) 227-2347.