Electronic Visit Verification
EVV Contact Information
Community First Health Plans
Phone: 1-855-607-7827
EVV General Inquiries: cfhpevv@cfhp.com
EVV Unlock Requests: cfvmurevv@cfhp.com
State Information
Contact Guide for Consumer Directed Services (CDS) Employers
Contact Guide for Program Providers and Financial Management Service Agencies (FMSAs)
EVV Trainings and Education Requirements
EVV Resources
EVV Procedures and Policies
21st Century Cures Act Updates
EVV Unlock Requests
EVV Visit Maintenance Unlock Request Guide and Instructions
Program Providers & FMSAs Visit Maintenance Unlock Request Form
CDS Employer Visit Maintenance Unlock Request Form
VMUR Unlock Request Job Aid (CDS Employers)
VMUR Unlock Request Job Aid (Program Providers and FMSAs)
Please email Unlock Request Forms to cfvmurevv@cfhp.com.
Latest Provider Updates
Get the latest Provider updates for Electronic Visit Verification (EVV) and more.
Medicaid/CHIP Alert! Get Ready To Renew Now
After a three year pause due to the COVID-19 Public Health Emergency, Texas Health and Human...
Medicaid/CHIP Alert! Get Ready To Renew Now
After a three year pause due to the COVID-19 Public Health Emergency, Texas Health and Human...
Complete your EVV Visit Maintenance and Submit Visit Maintenance Unlock Requests Before Losing Access
Program providers, financial management services agencies (FMSAs), and Consumer Directed Services...
Festive Free Holiday Events and Lights!
Here are some holiday events to consider, from free meals to holiday lights, to children’s activities. The spirit of Christmas and of the holiday season inspires wonder and kindness. All of these events and light shows are free to attend.
COVID-19 Vaccine Procedure Code 91304 is Now a Benefit of Medicaid and CHIP
Effective for dates of service on or after October 3, 2023, in accordance with the U.S. Food and...
COMMUNITY FIRST HEALTH PLANS Provider E-NEWSLETTER
Stay up to date on important news and upcoming events.
Can’t find what you’RE LOOKING FOR?
Please call the Provider Hotline at (210) 358-6294 from 8:30 a.m. to 5 p.m., Monday through Friday, or
email ProviderRelations@cfhp.com
If you are a Provider and need to reach Community First after hours or on weekends, please call (210) 227-2347.
Visit Us At
Avenida Guadalupe
1410 Guadalupe Ste. #222
San Antonio, TX 78207
Phone
Local: 210.227.2347
Toll free: 1.800.434.2347
Quick Links
Need help in another language? Community First Health Plans has bilingual health care specialists who can assist you over the phone. You can also request any materials on this website in another format, such as large print, or in another language. Simply call Member Services.