Member News
New! SafeRide Health to Provide Transportation Services for Community First Medicaid and Medicare Members Beginning April 1
Effective April 1, 2025, SafeRide Health will provide Community First Health Plans’ Medicaid and Medicare Members with non-emergency medical transportation to health care appointments. These trips include rides to the doctor, dentist, hospital, pharmacy, and other...
Winter Weather Alert: Important Information for Community First Members
An arctic cold front is expected in San Antonio and surrounding counties this week, beginning Tuesday, February 18, and lasting through Friday, February 21. Community First is committed to supporting our Members as we deal with extreme weather conditions. Use our...
New Medicaid Behavioral Health Benefit: In Lieu of Services (ILOS)
Members of Community First STAR, STAR Kids, STAR+PLUS plans who are receiving or are prescribed treatment for behavioral health or substance use disorders, have the right to receive medically necessary in lieu of services (ILOS). You also have the right to decline...
Member Update: COVID-19 Vaccine, At-Home Test, and Therapeutic Coverage
UPDATE: Read about the most up-to-date COVID-19 vaccine coverage for Medicaid Members here. Recent changes to the federal Public Readiness and Emergency Preparedness Act (PREP Act) mean that certain COVID-19-related services will continue to be covered for Medicaid...
Winter Weather Alert: Important Information for Community First members
Freezing temperatures and the possibility of wet/icy conditions are expected in San Antonio and surrounding counties on Thursday, January 9. Community First is committed to supporting our Members as we deal with extreme weather conditions. If you have special health...
2025 Annual Member Survey
Attention, Community First Members! You may have received a survey or will soon receive a survey in the mail about your experience with your health plan. Only some Community First Members are selected to receive this survey. It’s important that if you’re selected,...
COMMUNITY FIRST HEALTH PLANS MEMBER E-NEWSLETTER
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