Provider News
Support for Community First Members Impacted By Hill Country Flood
Community First Health Plans is devastated by the Hill Country floods. Our teams are here to help. Please instruct your patients who are insured by Community First and have special health care needs to contact their assigned Service Coordinator directly or call...
Nursing Facility Rate Changes and Program Discontinuation Effective September 1, 2025
The Health and Human Services Commission (HHSC) will be proposing increased Nursing Facility rates, effective September 1, 2025. This increase is pursuant to the 2026-27 General Appropriations Act, Senate Bill 1, 89th Legislature, Regular Session, 2025 (Article II,...
Nursing Facility Liability Insurance Rate Add-On: Annual Attestation Required
The Texas Health and Human Services Commission (HHSC) requires nursing facilities (NF) to submit an annual provider attestation to receive the payment of liability insurance rate add-ons, as per Title 1 of the Texas Administrative Code, Section 355.312, concerning...
Upcoming Changes to Attendant Services Rates and Discontinuation of the Rate Enhancement Program
The Health and Human Services Commission (HHSC) will be proposing increased rates for identified attendant services and discontinuing the Attendant Compensation Rate Enhancement (Rate Enhancement) program, effective September 1, 2025. These increases are pursuant to...
NEW Provider Support Line Now Available
Key Details: Community First Health Plans has created a new Provider Services line to streamline support: 210-358-6030. Make this your go-to number to replace calling different Community First numbers for different services. Call 210-358-6030 for assistance with:...
Important Reminders for HHAeXchange Customer Support Requests
Key Details: Program providers, financial management services agencies (FMSAs), and Consumer Directed Services (CDS) employers that use HHAeXchange as their state-provided Electronic Visit Verification (EVV) system vendor can submit support requests through the...
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