Provider News
Notice for System Downtime
Please be advised that our core system will be unavailable for the following dates: Start: Thursday, November 13, 2025 at 5pmEnd: Sunday, November 16, 2025 at 10pm Why This Update Matters This scheduled downtime is part of our Service Excellence initiative...
Texas Medicaid Telemedicine, Teledentistry, Telehealth, and Home Telemonitoring Services Continue During Federal Shutdown
The Texas Health and Human Services Commission (HHSC) has announced that the ongoing federal government shutdown does not impact Texas Medicaid coverage or reimbursement for telemedicine, teledentistry, telehealth, or home telemonitoring services. Key Information for...
Medicaid Basics Online Training Now Available
Community First Health Plans would like to inform Providers about the Medicaid Basics Online Training, available through the Texas Medicaid & Healthcare Partnership (TMHP). This training provides a high-level overview of Texas Medicaid, including: The role of TMHP...
Upcoming HHAeXchange Webinars
The state provided Electronic Visit Verification (EVV) system vendor, HHAeXchange will host a town hall on October 30, 2025, for EVV program providers, FMSAs, and CDS employers who use HHAeXchange as their EVV system. The webinar will be recorded and available. In...
Register for an Electronic Visit Verification (EVV) Annual EVV Policy Training Webinar
EVV Operations will host annual EVV policy training for program providers, financial management services agencies (FMSAs), and Consumer Directed Services (CDS) Employers. The webinar dates are: Oct. 31, 2025; 10:30am - 12pm Nov. 21, 2025; 2pm - 3:30pm Dec. 4, 2025;...
Long-acting Reversible Contraception Products Abandoned Unit Return Forms
Long-acting reversible contraception (LARC) products are available to clients through either Medicaid pharmacy or medical benefit. Manufacturers offer abandoned unit return programs allowing prescribers to return an abandoned LARC product with an abandoned unit return...
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