Texas Health and Human Services (HHSC) and Community First Health Plans are committed to protecting you and your family from scams. HHSC is currently doing eligibility reviews and may reach out to you soon about your Medicaid or CHIP coverage.
Please be aware of fraud/scams as these eligibility reviews continue. Scammers may pretend to be from a legitimate organization or government agency. They may contact you by phone, text, or email to try to steal money or something of value from you.
- HHSC will never threaten you or your family or ask for your credit card information or payment to keep or qualify for health coverage.
- Don’t share your personal information or give money to anyone saying you have to pay them to keep Medicaid/CHIP coverage.
Report it if you get a call, email, or text that:
- Asks for your personal information (like your Social Security Number)
- Requests money (like credit card payment, gift cards, cash, prepaid debit card, or cryptocurrency)
- Threatens you or anyone in your household with legal action
If this happens to you, call HHSC at 2-1-1, report it to the Federal Trade Commission, and contact your local police department.
Avoid scams and get accurate Medicaid/CHIP renewal information at RenewMyTexasBenefits.com.