THIS INFORMATION APPLIES TO PROVIDER REFUNDS ONLY.
If you believe you have received an overpayment from Community First Health Plans or we have identified an overpayment and requested a refund, please submit the following :
- A check issued to Community First Health Plans in the amount of the overpayment
- The name and ID number of the Member for whom we have overpaid
- The dates of service
- Supporting documentation
Please mail this information to:
Community First Health Plans
P.O. Box 2409
San Antonio, TX 78298
If you have questions, please reach out to our Provider Relations team at
210-358-6030 or email ProviderRelations@cfhp.com.
Action:
Providers are encouraged to share this information with their staff. If you have any questions about this notice, please email Provider Relations at ProviderRelations@cfhp.com or call 210-358-6030. You can also contact your Provider Relations Representative directly.
To access all Provider alerts:
- Log into the Community First Provider Portal
- Go to CommunityFirstHealthPlans.com/Provider-News
- Sign up for the Community First Provider eNewsletter