Provider News
Payspan Portal Production Maintenance – Saturday, February 14, 5:00 P.M. (ET) through 8:00 P.M. (ET)
Dear Valued Zelis® Customer: Zelis® is utilizing a maintenance window for the Payspan Portal from 5:00 P.M. (ET) – 8:00 P.M. (ET) on Saturday, February 14, 2026. Note: We will end the maintenance early if the activities are completed by 8:00 P.M. (ET)....
POSTPONED – Adult Vaccines Added to the Pharmacy Benefit
The Texas Vendor Drug Program (VDP) has notified managed care organizations that the planned expansion of adult vaccine coverage under the Medicaid pharmacy benefit has been postponed and will not go live on February 2, 2026. This update is related to the October 13,...
HHSC Currently Seeking Members for Three Advisory Committees
HHSC is currently seeking members for the three advisory committees listed below. The Intellectual and Developmental Disability System Redesign Advisory Committee (IDD SRAC) advises the Health and Human Services system on the implementation of the acute care services...
Winter Weather Alert – Cold Weather Resources
A strong, arctic cold front is expected this week, beginning Saturday, January 24, and lasting through Monday, January 26. Freezing weather can be dangerous. We want to make sure our community is prepared. Here are some helpful resources. Please share with...
New Texas Uniform Coordination of Benefits (COB) Forms – Effective February 1, 2026
Effective February 1, 2026, the Texas Department of Insurance (TDI) will require all applicable health plans to use state‑mandated uniform Coordination of Benefits (COB) questionnaires. Health plans must also accept these forms when submitted by either Providers or...
Payspan Portal Production Maintenance – Thursday, January 15, 8:00 P.M. (ET) through 11:00 P.M. (ET), and Saturday, January 24, 8:00 P.M. (ET) through Sunday, January 25, 9:00 A.M. (ET)
Zelis® is utilizing a maintenance window for the Payspan Portal that will start in 2 separate windows, listed below is the breakdown: Thursday January 15, 8:00 P.M. (EST) through 11:00 P.M. (EST) Saturday January 24, 8:00 P.M. (EST) through Sunday January 25,...
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