Member News
New Medicaid Behavioral Health Benefit: In Lieu of Services (ILOS)
Members of Community First STAR, STAR Kids, STAR+PLUS plans who are receiving or are prescribed treatment for behavioral health or substance use disorders, have the right to receive medically necessary in lieu of services (ILOS). You also have the right to decline...
Member Update: COVID-19 Vaccine, At-Home Test, and Therapeutic Coverage
UPDATE: Read about the most up-to-date COVID-19 vaccine coverage for Medicaid Members here. Recent changes to the federal Public Readiness and Emergency Preparedness Act (PREP Act) mean that certain COVID-19-related services will continue to be covered for Medicaid...
Winter Weather Alert: Important Information for Community First members
Freezing temperatures and the possibility of wet/icy conditions are expected in San Antonio and surrounding counties on Thursday, January 9. Community First is committed to supporting our Members as we deal with extreme weather conditions. If you have special health...
2025 Annual Member Survey
Attention, Community First Members! You may have received a survey or will soon receive a survey in the mail about your experience with your health plan. Only some Community First Members are selected to receive this survey. It’s important that if you’re selected,...
New Asthma Action Plan Now Available
Asking your doctor to create an Asthma Action Plan for your child is a great first step toward managing their asthma.
Coverage of the HPV Vaccine and Adult Safety net (ASN) Program Updates
Key Details: As of August 1, 2023, the Adult Safety Net (ASN) Program, which helps uninsured adults receive vaccinations, no longer covers the HPV vaccine. The ASN program is managed by the Department of State Health Services and provides vaccines to uninsured adults,...

