Provider News
Winter Weather Alert – Cold Weather Resources
A strong, arctic cold front is expected this week, beginning Saturday, January 24, and lasting through Monday, January 26. Freezing weather can be dangerous. We want to make sure our community is prepared. Here are some helpful resources. Please share with...
New Texas Uniform Coordination of Benefits (COB) Forms – Effective February 1, 2026
Effective February 1, 2026, the Texas Department of Insurance (TDI) will require all applicable health plans to use state‑mandated uniform Coordination of Benefits (COB) questionnaires. Health plans must also accept these forms when submitted by either Providers or...
Payspan Portal Production Maintenance – Thursday, January 15, 8:00 P.M. (ET) through 11:00 P.M. (ET), and Saturday, January 24, 8:00 P.M. (ET) through Sunday, January 25, 9:00 A.M. (ET)
Zelis® is utilizing a maintenance window for the Payspan Portal that will start in 2 separate windows, listed below is the breakdown: Thursday January 15, 8:00 P.M. (EST) through 11:00 P.M. (EST) Saturday January 24, 8:00 P.M. (EST) through Sunday January 25,...
Newborn Medicaid Coverage Notice – Effective January 1, 2026
In accordance with House Bill 3940 (89th Legislature, Regular Session), effective January 1, 2026, Providers are required to distribute updated information regarding Newborn Medicaid Coverage to the parent or caregiver of a newborn child. Key Details: Newborns are...
Community First Health Plans to Partner With Cotiviti for Payment Integrity Implementation
Updated January 20, 2026: Community First's partnership with Cotiviti will now launch on June 1, 2026. Please read the notice below for full details. Over the past several years, Community First Health Plans has been implementing payment policies that reflect...
Revalidation Due Dates and Retroactive Enrollment Period Gap Closures Extended
Community First Health Plans is sharing important updates regarding extensions to revalidation due dates and enrollment period gap closures. These changes, offered by the Texas Health and Human Services Commission (HHSC) and the Texas Medicaid & Healthcare...

