Community First is committed to providing great health care backed by outstanding service, delivered by people who live right here in South Texas. To help us improve our services, we are launching a new secure Member Portal that we hope will make being a Community...
Your time matters to us. That’s why we’ve designed a brand new Member Portal to help you find the answers you’re looking for about your health care more quickly, in one spot, and in just a few clicks. What is a Member Portal and why should I use it?...
Effective July 1, 2022, HHSC is removing CHIP co-payment requirements for office visits and residential treatment services for mental health conditions and substance use disorders. If you/your child needs help right away, call toll-free to talk to someone. You do not...
How to get your At-Home COVID-19 Test for Free Beginning January 3, 2022, Community First Medicaid and CHIP Members can purchase over-the-counter (at-home) COVID-19 tests authorized by the U.S Food and Drug Administration (FDA) at no cost. Members should get their...
To comply with the American Rescue Plan Act (ARPA) of 2021, COVID-19-related vaccines, treatment, and testing services are provided without cost-sharing, including copayments, for Community First Health Plans CHIP Members. This policy was established as part of the...
In January 2020, the federal government declared a public health emergency (PHE) in response to COVID-19. Under the PHE, the Texas Health and Human Services Commission (HHSC) has provided certain flexibilities, including allowing managed care members more time to...