Electronic Visit Verification
EVV Contact Information
Community First Health Plans
Phone: 1-855-607-7827
EVV General Inquiries: cfhpevv@cfhp.com
EVV Unlock Requests: cfvmurevv@cfhp.com
State Information
Contact Guide for Consumer Directed Services (CDS) Employers
Contact Guide for Program Providers and Financial Management Service Agencies (FMSAs)
EVV Trainings and Education Requirements
EVV Resources
EVV Procedures and Policies
21st Century Cures Act Updates
EVV Unlock Requests
EVV Visit Maintenance Unlock Request Guide and Instructions
Program Providers & FMSAs Visit Maintenance Unlock Request Form
CDS Employer Visit Maintenance Unlock Request Form
VMUR Unlock Request Job Aid (CDS Employers)
VMUR Unlock Request Job Aid (Program Providers and FMSAs)
Please email Unlock Request Forms to cfvmurevv@cfhp.com.
EVV Provider Updates
Get the latest Provider updates for Electronic Visit Verification (EVV).
Program and Service Requirements Schedules Available in EVV System
Electronic Visit Verification (EVV) policy does not require program providers and financial...
EVV Alternative Device Phase-Out Schedule for Public Comment – Due by May 15, 2024
To improve the accuracy of Electronic Visit Verification (EVV), HHSC will be phasing out the use...
Updates to the EVV Visit Maintenance Processes Hold for Dates of Service Prior to Go-Live Date
On February 12, 2024, HHSC posted a notice instructing Electronic Visit Verification (EVV) program...
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