Electronic Visit Verification
EVV Contact Information
Community First Health Plans
Phone: 1-855-607-7827
EVV General Inquiries: cfhpevv@cfhp.com
EVV Unlock Requests: cfvmurevv@cfhp.com
State Information
Contact Guide for Consumer Directed Services (CDS) Employers
Contact Guide for Program Providers and Financial Management Service Agencies (FMSAs)
EVV Trainings and Education Requirements
EVV Resources
EVV Procedures and Policies
21st Century Cures Act Updates
EVV Unlock Requests
EVV Visit Maintenance Unlock Request Guide and Instructions
Program Providers & FMSAs Visit Maintenance Unlock Request Form
CDS Employer Visit Maintenance Unlock Request Form
VMUR Unlock Request Job Aid (CDS Employers)
VMUR Unlock Request Job Aid (Program Providers and FMSAs)
Please email Unlock Request Forms to cfvmurevv@cfhp.com.
EVV Provider Updates
Get the latest Provider updates for Electronic Visit Verification (EVV).
Billing Electronic Visit Verification (EVV) Services as Secondary Insurance Claims
With the implementation of EVV for the Home Health Care Services on January 1, 2024, MCOs brought...
Updates to HHAeXchange Training resources for EVV Program Providers and FMSA’s
HHAeXchange has updated its training resources available for Electronic Visit Verification (EVV)...
Unmatched EVV Claims Will Deny for Payment
The Texas Health and Human Services Commission (HHSC) implemented a claim matching bypass on...
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