Electronic Visit Verification
EVV Contact Information
Community First Health Plans
Phone: 1-855-607-7827
EVV General Inquiries: cfhpevv@cfhp.com
EVV Unlock Requests: cfvmurevv@cfhp.com
State Information
Contact Guide for Consumer Directed Services (CDS) Employers
Contact Guide for Program Providers and Financial Management Service Agencies (FMSAs)
EVV Trainings and Education Requirements
EVV Resources
EVV Procedures and Policies
21st Century Cures Act Updates
EVV Unlock Requests
EVV Visit Maintenance Unlock Request Guide and Instructions
Program Providers & FMSAs Visit Maintenance Unlock Request Form
CDS Employer Visit Maintenance Unlock Request Form
VMUR Unlock Request Job Aid (CDS Employers)
VMUR Unlock Request Job Aid (Program Providers and FMSAs)
Please email Unlock Request Forms to cfvmurevv@cfhp.com.
EVV Provider Updates
Get the latest Provider updates for Electronic Visit Verification (EVV).
Register for the Upcoming HHAeXchange EVV Town Hall Webinar
HHAeXchange is hosting an Electronic Visit Verification (EVV) Town Hall Webinar on April 25 and...
EVV Home Health Care Services (HHCS) Service Bill Codes Table Now Available
Effective January 1, 2024, Electronic Visit Verification (EVV) is required for Medicaid home...
New EVV Visit Transaction Rejection Codes to Begin April 1
Beginning April 1, Electronic Visit Verification (EVV) visit transactions with dates of service on...
COMMUNITY FIRST HEALTH PLANS Provider E-NEWSLETTER
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Please call the Provider Hotline at (210) 358-6294 from 8:30 a.m. to 5 p.m., Monday through Friday, or
email ProviderRelations@cfhp.com
If you are a Provider and need to reach Community First after hours or on weekends, please call (210) 227-2347.